It is important to know that for companies to function effectively, information needs to flow quickly, just as it also needs to define the type of information the manager needs, depending on the situation being developed. In that sense, there is administrative communication, defined as the process in two directions where information is exchanged between departments that make up an institution.
Some objectives of the administrative communication are:
-Develop long-term goals
-To make the collaborator know and understand what is being informed.
-That the collaborator carries out his work effectively
-That there is cooperation between the employees of the company to fulfill their duties.
The administrative communication can be classified in:
Internal communication: It is one that is generated among the members of the same institution or company. For example: an executive committee, a work order.
External communication: It originates between one or several members of a company and people who don´t belong to it. For example: a letter of request to the supplier, interview with the client, a letter of request to the government.
Depending on the situation in which the company is, various forms of administrative communication can be presented, these can be:
-Communication from person to group of people
-Group to group communication
-In that sense, the means used to achieve effective administrative communication can be divided into three groups:
Written communication: Among the most used are the letter, the circulars, the memorandums, the bulletins, the manuals, the newspapers, the magazines of information of the company, the boards. In all cases, written communication has more difficulties than oral communication, because an author of a communication like this doesn´t know to what extent they are understanding and can not rely on gestures and gestures. A Project manager can help a lot in the written communication with your work team.
Oral communication: You can subdivide into two classes: Face-to-face communication, which involves the simultaneous presence of two or more people in an agreed place, such as talks, meetings, interviews; And communication supported by a mechanical or electrical apparatus, such as the telephone, magnifiers and recordings.
Signal communication: They can be audible (made with whistles or bells), visible (made with images) and audio-visual ones (like the movies or closed circuit television, where you can project words or images).
Administrative communication is important so that any operation carried out by several people within an organization is successful, provided that there is a good understanding and the information flowing between the different departments is reliable.